Thank you for shopping at kalaanubhav.in. Here, we provide you with information regarding our shipping and delivery policies for our handcrafted products.
Please note that all orders are processed within a timeframe of two to three weeks, based on availability. It is possible for orders to be shipped earlier. Please be aware that orders are not shipped or delivered on weekends or holidays.
The processing time may be extended in cases where the product is unavailable in the warehouse. Additionally, owing to the artisanal nature of our products, longer delivery times may occur.
2. Shipping Rates:Shipping charges for your order will be calculated and displayed at checkout. Rates are based on the weight of your order and the delivery destination.
3. Shipping Methods:We offer standard shipping options. Expedited shipping may be available at an additional cost.
4. Order Tracking:Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier's website.
5. Undeliverable Packages:If a package is undeliverable and returned to us due to an incorrect address provided by the customer, the customer will be responsible for the cost of re-shipping.
6. Missing or Damaged Items:In the rare event that your order arrives with missing or damaged items, please contact us at Support@kalaanubhav.in. within 24 hours of receiving the order.
7. Change of Shipping Address:Customers are responsible for ensuring the accuracy of the shipping address provided. Please contact us immediately if you need to make any changes to your shipping address.
8. Contact Information:If you have any questions or concerns regarding our shipping and delivery policies, please contact us at Support@kalaanubhav.in.