Refund Policy

At Kala Anubhav, we strive to provide you with the finest handcrafted products. However, we understand that there might be instances where you need to return a product. Please read our return policy carefully to ensure a smooth process.

1. Eligibility for Returns:

Damaged or Defective Products: If you receive a damaged or defective item, please contact our customer service team at __________________ within 48 hours of receiving the product.

Wrong Item Delivered: In the rare event that you receive an item different from what you ordered, please contact us within 48 hours of receiving the product.

2. Return Conditions:

All items must be returned in their original condition, unused, with all tags and labels attached. Products must be in their original packaging.

3. How to Initiate a Return:

Contact our customer service team at_______________ with your order number, details of the issue, and clear images of the product (in case of damage).

Our team will guide you through the return process, including providing you with a return authorization and shipping instructions.

4. Return Shipping:

Customers are responsible for return shipping costs unless the item is defective, damaged, or the wrong item was delivered.

We recommend using a trackable shipping service to ensure the safe return of your item.

5. Exchange Policy:

Products can be returned to kalaanubhav.in only if they are returned to our warehouse in their original condition. Following a thorough inspection of the returned product, we will initiate the replacement process. Customers are responsible for covering the shipping charges associated with the replacement. However, in the event of an incorrect or damaged product delivery, kalaanubhav.in will bear the shipping charges for the replacement.

Note: Applicable only if reported within 48 hours of delivery.

6. Cancellations:

Orders cannot be canceled after purchase. Contact our customer service team for assistance.

7. Contact Information:

For any questions or concerns regarding returns, please contact us at ______________.

This return policy is subject to change without notice. Please check our website for the most up-to-date information.