A: We specialise in handcrafted products of Leather Mojari, Tie & Dye products, Bone and Horn craft items, Block Print products, and Salawas Durry.
Q2: Are your products handmade?A: Yes, all our products are meticulously handcrafted by skilled artisans, ensuring uniqueness and quality.
Q3: How can I place an order?A: You can place an order on our website by adding the desired items to your cart and following the checkout process.
Q4: What payment methods do you accept?A: We accept various payment methods, including credit and debit cards, net banking, and other secure payment options. We do not store credit card information.
Q5: What is your shipping policy?A: Our shipping policy includes details about processing times, shipping rates, delivery times, international shipping, and order tracking. Please refer to our shipping and delivery policy for more information.
Q6: Can I track my order?A: Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier's website.
Q7: What is your return policy?A: Our return policy covers eligibility for returns, conditions for returns, initiating a return, return shipping, and exchanges. Please refer to our return policy for detailed information.
Q8: How can I contact customer support?A: You can contact our customer support team at ____________________. We are here to assist you with any questions or concerns.
Q9: Are the colours of the products accurate on the website?A: While our goal is to present accurate colours, please note that variations may occur due to differences in monitors and screen settings. Additionally, given the handcrafted nature of our products, the final colour of artisanal items may vary.
Q10: Do you offer customisation or personalised items?A: Currently, we do not offer customisation or personalised items. Our products are available as displayed on our website.
Q11: How do I care for my handcrafted products?A: Care instructions for each product are provided on the product page.
Q12: What is your privacy policy?A: Our privacy policy outlines how we collect, use, and protect your personal information. Please refer to our privacy policy for detailed information.
For any additional questions or concerns, please feel free to contact us at ____________________________________.